would absolutely stay here again

The staff was super nice and welcoming. I got chocolate covered strawberries for my birthday! The Grand Deluxe King Room with Park View had a beautiful view, a comfy jacuzzi-like bathtub, and a flat-screen TV. Loved the clean vibe. Spa facilities included a hot tub and massage options. I totally recommend it!

This hotel suits me perfectly! I enjoy the free Wi-Fi, indoor pool, and the friendly staff. I remember the helpful staff assisting me with printing tickets during my first stay. D'Shawn and Jennifer truly made a difference! I highly recommend it.

The Spa was a sanctuary of relaxation, with treatments that felt more transformative than a fairy godmother's touch. The rooms were immaculate, showcasing luxury that made me feel like royalty—and the oversized pillows felt like clouds sent from heaven above.

The spa was pure bliss! 🌟 It offered serene amenities that melted my stress away. The only downside was the indoor pool—it felt a bit chilly for a comfortable swim. Overall, such a wonderful experience!

However, without a coffee maker in the room, I had to channel my inner coffee ninja just to survive mornings. Nothing like a stroll in PJs to the lobby for my caffeine fix!

Just an excellent fit for a temporary stay in Charlotte with outstanding value for money. The indoor pool was a great way to unwind after a long day. Make sure to enjoy the spa facilities if you're looking for some relaxation.

The staff was incredibly friendly, but the indoor pool needs an update.

My stay was enjoyable, yet my room was outdated and the ceiling paint was chipping.

the magic of ballantyne captured by heartfelt concierge service & luxurious amenities

Incredible hospitality from Patrick made my stay memorable.

I loved the location with access to shops and restaurants. The pool area was quiet. Staff made my stay better with their friendliness.

A waiter made inappropriate comments to my pregnant wife, which was upsetting. Management did not follow up on this issue.

We had a wonderful stay at The Ballantyne. The rooms are spacious with comfy beds, and the hotel's landscaping is beautiful, perfect for family walks. The kids loved the pool area, and the staff were incredibly friendly, making our family's experience truly enjoyable.

the location was perfect, just steps away from our dinner reservations. our deluxe room had a balcony with a nice view, which really added to the experience. the spa at ballantyne was a highlight for us, offering relaxing amenities that made our stay worthwhile. overall, we enjoyed our time and appreciated the nearby walking trails.

the indoor pool could use some updates.

I had a remarkable stay as a couple exploring the Ballantyne! The Gallery restaurant served one of the best meals in town, and the staff? Incredibly attentive, pure class all the way. Plus, the pool vibes were on point, even if the poolside snacks were a bit on the pricey side – totally worth it for the convenience!

Everything was shining until I realized I left my expensive necklace behind. I called right away, but after a few back-and-forths, they couldn't find it. Seriously, for a luxury spot, I hoped for better item care. Heartbroken but hoping the necklace is being enjoyed by someone who truly needed it.

My stay at the Luxury Collection in Charlotte was good. The warm welcome and really good service made my birthday celebration special. The jacuzzi-style bathtub and fine park view added to the luxury. A bit of noise from guests disrupted the tranquility but didn’t overshadow my experience.